Teachable AI

Teaching computers to work like humans, with humans for humans.

Ever growing demand for personalised & responsive digital interaction

  • The pandemic has accelerated the ever growing expectation of multi-channel availability and quick response & resolution times.
  • The experience a company provides is as important as its product or services and engagement through digital channels is increasingly popular in a socially distant world.

LearnBots can be delployed to triage, action & respond to requests received through digital communication channels.

The challenges of scaling support and communication teams

  • As the demand for personalization and multi-channel availability grows the cost of providing human powered services to meet this demand grows.
  • Necessity for training and onboarding leads to an inability to scale up and down as needed for busy and quiet periods.
  • The cost of providing 24/7/365 coverage on digital channels is prohibitive for most individuals and SMEs.

LearnBots can be taught by humans to deal with high frequency communication & support tasks and scaled with need.

Organisations aren't capitalising effectively on the tacit knowledge within

  • Tacit knowledge is generally locked within teams & learning strategy is limited by this knowledge bottleneck.
  • Many workers iterate on repetitive sharing of knowledge amongst stakeholders and answering common questions on email & chat channels.
  • Interruptions to knowledge workers caused by requests for information & action are harmful to productivity.

LearnBots can be kept up to date on evolving information within teams and can respond on the team's behalf on a variety digital communication channels.

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